Monitor is a dedicated AI employee that answers customer texts, books appointments, and follows up — so you never lose a job while you're doing a job.
Your fastest-growing customers — Millennials and Gen Z — won't leave a voicemail. They text the next name on Google. Every missed message is money walking away.
You can't answer the phone when you're doing the work. Monitor handles it.
We handle everything. You just keep doing what you do.
Your services, hours, service area, pricing approach, and how you like to communicate. We configure your AI employee to sound like your business — not a robot.
You get a dedicated "Text Us" number. Customers text in, and your AI employee — SAM by default, or whatever name you choose — responds instantly, 24/7.
Full conversation transcripts. Emergency escalation straight to your phone. Adjustments whenever you want. It's your business — we just make sure nobody falls through the cracks.
Customers get a reply in seconds — not hours. Day, night, weekends, holidays. No more texts going unanswered while you're on a job.
SAM books appointments based on your availability, collects customer details, and confirms the booking — all without you lifting a finger.
After the job, SAM checks in with your customer and asks for a review. More 5-star reviews, more repeat business, zero extra effort from you.
Gas leak? Flooding? SAM gives the customer immediate safety instructions and notifies you directly. No delays, no asking permission.
See every message, every reply, every appointment booked. You get regular transcript reports so you always know exactly what's being said to your customers, in your name. No black box. Full transparency.
No. You keep your existing number. Monitor gives you a dedicated "Text Us" number that works alongside it — think of it as adding a new team member with their own line, not replacing anything.
Absolutely. You receive complete conversation transcripts — every message, both directions. You'll also get a summary showing appointments booked, follow-ups sent, and any emergency escalations. Full transparency is built into how we operate.
SAM immediately gives the customer safety instructions (evacuate, call 911) and notifies you directly. This is automatic — SAM doesn't ask permission or wait for you to respond. Safety comes first, always.
SAM only shares information you've approved. It doesn't give pricing quotes, DIY repair advice, or anything that could get you in trouble. If a customer pushes, SAM politely steers them toward booking an appointment with you.
Most businesses are up and running within a few days. We handle everything — learning your business, configuring SAM, setting up your number, and testing before going live. You don't need to install anything or learn any software.
Yes. SAM is the default, but you can name your AI employee whatever you'd like. It's your business and your brand — the AI should feel like a natural part of your team.
You tell us, and we adjust it. That's the advantage of a managed service — you're not tweaking settings yourself. We review conversations, especially early on, and fine-tune SAM's behavior until it sounds exactly right for your business.
See Monitor in action with a free 10-minute demo tailored to your trade. No pressure, no pitch — just a look at how it works.
Book Your Free Demo →